Do not warn me again This website is available in the following languages :

Search options »
Need help ?
Online help
What's your opinion about this answer?

You must sign in before viewing to the voting form.

Members' opinion (569 votes)

Difficulty during a transaction. What can I do?
Delcampe advises its members to visit the "Disputes resolution" in "My Delcampe" if the sale has ended less than 90 days ago.

This function allows buyers and sellers to communicate and establish contact to eventually solve the dispute.
Consult the following link: Disputes resolution

Here you can explain your point of view and the other member can do the same. If no solution is found after a certain period, you can ask for a Delcampe mediator.

A member who doesn't answer in the dispute resolution can receive a warning, as mentionned in the Terms and conditions.